Lenovo myslí na svojho klienta a ponúka mu riešenie pre prípad, že nemá vlastného IT špecialistu prostredníctvom nástroja na správu serverov a manažovanie. Ide o programové vybavenie ThinkServerov s názvom EasyStartup, pomocou ktorého možno rýchlo vykonať základnú hardverovú konfiguráciu, je jednoduchšie vyhľadávanie a identifikácia, download a inštalácia firmwareových updateov, a spolu s nástrojom LANDesk umožní vykonávať prácu viacerých serverov z jedného administrátorského pracoviska.
Lenovo pridáva pridanú hodnotu 90-denný trial ThinkPlus Priority Support na prvotnú inštaláciu servera. Počas tejto doby poskytuje servis Next Business Day, 24/7 telefonickú podporu s možnosťou konzultácie u špecializovaných technikov spoločnosti.
Lenovo dáva opciu na rozšírenie až na 4-hodinový servisný zásah na mieste, okamžitú výmenu diskov v prípade poruchy. Klient môže pokračovať v takomto alebo platenom servise aj po uplynutí 90 dní.
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